A NOTE ON PAYMENT PROCESSING and FRAUD
To further combat fraudulent transactions, orders that are high value, or have different shipping and billing addresses, may be flagged for further verification. If your order is flagged, a photo of the physical credit card and a photo ID will be requested and a sales receipt requiring a signature will be sent to you. These items will need to be provided prior to the order shipping. If your order is flagged and we don't receive a response from you, the order will be cancelled and refunded.
CONTACTING ELEVEN 10
You can contact Eleven 10® customer service by phone, email or by utilizing the contact form below. Our customer service representatives can assist you with product selection, orders, and any other questions you may have.
If you are in the local area of North East Ohio, you can contact us to pick up your order in person. Our shop is not open to the public, but a visit can be coordinated by appointment.
Hours - Monday-Thursday 9:00am to 4:00pm (EST)
Email - firstname.lastname@example.org
Toll Free - 1 (888) 216-4049
Location - Westlake, OH 44145